Support

Content last reviewed 2026-08-10.

Stuck on something, or want to ask a question before you download? Start with the FAQ on the homepage, then email us — we read every message.

Email us

App questions, account or subscription help: support@babyberry.app. Press, partnerships, privacy: contact@seedflowhk.com.

Reply window: usually within two business days. We are a small team and we read every message.

Questions you might be holding.

Is BabyBerry free?
BabyBerry is free to download. Pregnancy and baby-care logging is free, while optional subscriptions unlock Pro features. We do not use your records for advertising profiles.
Can I ask BabyBerry medical questions?
You can ask anything you'd like, anytime. The AI companion gives gentle, general information — not medical advice — and always reminds you to consult your healthcare provider for anything that matters.
Is my data private?
BabyBerry does not sell your personal data. A linked family member can access designated shared baby records, while personal health check-ins, journals, mood logs, AI chats, and AI memory stay private. Uploaded media is stored as described in our Privacy Policy.
Which languages does BabyBerry support?
English, Simplified Chinese, Traditional Chinese, French, and Japanese. Translations are written and reviewed by humans on our team — not auto-translated.
Who builds BabyBerry?
BabyBerry is built by Seedflow Limited, a small product team based in Hong Kong. You can reach us at contact@seedflowhk.com.
Does BabyBerry replace my doctor or midwife?
No. BabyBerry is a companion — a place to track, remember, and ask. It is not a medical device and does not diagnose, treat, or prescribe. Please follow your healthcare provider's guidance for any decision that affects your or your baby's health.