BabyBerry
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Support

Content last reviewed 2026-05-15.

Stuck on something, or want to ask a question before you download? Start with the FAQ on the homepage, then email us — we read every message.

Email us

App questions, account or subscription help: support@babyberry.app. Press, partnerships, privacy: contact@seedflowhk.com.

Reply window: usually within two business days. We are a small team and we read every message.

Questions you might be holding.

Is BabyBerry free?
The weekly tracker and your private records are free, forever, with no ads. Premium unlocks unlimited AI conversations, and one premium covers both parents in a family.
Can I ask BabyBerry medical questions?
You can ask anything you'd like, anytime. The AI companion gives gentle, general information — not medical advice — and always reminds you to consult your healthcare provider for anything that matters.
Is my data private?
Yes. BabyBerry is private by design: your bump photos stay on your device by default, your records are visible only to you and the partner you invite, and we do not sell or share data with advertisers.
Which languages does BabyBerry support?
English, Simplified Chinese, Traditional Chinese, French, and Japanese. Translations are written and reviewed by humans on our team — not auto-translated.
Who builds BabyBerry?
BabyBerry is built by Seedflow Limited, a small product team based in Hong Kong. You can reach us at contact@seedflowhk.com.
Does BabyBerry replace my doctor or midwife?
No. BabyBerry is a companion — a place to track, remember, and ask. It is not a medical device and does not diagnose, treat, or prescribe. Please follow your healthcare provider's guidance for any decision that affects your or your baby's health.